FAQ

What are your domestic shipping rates and policies?

We ship with UPS and USPS. If you enter a PO Box as your shipping address, we will automatically ship via USPS.

If your order is placed before 12pm Eastern Standard time it generally ships the same business day, and tracking should be active by the following business day.

All orders are subject to inventory availability and order verification which can delay shipment. Please make sure to provide accurate billing and contact information to facilitate the order verification process.

If we are unable to ship your order for any reason, we will notify you are soon as we are aware.

Purchased items will be shipped within 2-5 business days of the order although most will be shipped within 2 to 3. Please allow up to 1 week from the ship date for your delivery to arrive (USA). For international orders, please allow up to 2 weeks.

If you still have not received your purchase after 1 week of your order (2 weeks for international orders), please notify service@spaceacademysupplyco.com and provide your order number.

Please Note: All items purchased on this site are subject to tax. Weather delays or other factors beyond our control may impact delivery times and are non-refundable.

Do you ship international?

Yes we now offer international shipping and currency conversion.

How can I send art submissions?

At the moment all graphics are done in house and we aren't accepting submissions.

Where do you ship from?

Our headquarters is located outside of Wilmington, NC. This is where we design the goods, oversee operations, and ship your order for this site. We staff a very small, but dedicated few, who work to continue the Space Academy legacy and appreciate the support the world has offered Space Academy through the years.

What is your corporate info?

Registered Parent Company: Hybrid Industries, LLC

Registered Company Address: 3413 Central Heights Rd., Goldsboro, NC 27534

Registered Company Number: 27-1181841